SHIPPING POLICY

DHL Express is BANA MARIA’s trusted shipping partner for deliveries in the United Arab Emirates and worldwide.

 

 

We ship worldwide in accordance with the regulations of United Arab Emirates and our agreement with DHL Express. Certain countries are not within our shipping zones and more information on this can be obtained by writing to us at help@banamaria.com.

 

 

Estimated delivery time will depend on your location and are approximately as follows:

 

 

Within United Arab Emirates, the expected delivery time is 1-3 business days.

 

 

Outside United Arab Emirates, the expected delivery time is from 5-7 business days and deliveries are subject to customs clearance at the destination countries.

 

 

The shipping fee for deliveries within UAE is a standard 20 AED with additional fees for Saturday deliveries. We do not deliver on Fridays and public holidays

 

 

The shipping fees for deliveries outside UAE depend on the destination country and are set by our shipping partner at the time of check out. Orders from outside the United Arab Emirates are subject to customs and duty taxes in the destination countries. These amounts will be payable by you and will be added to your purchase at the time of check out.

 

 

BANA MARIA is not responsible for any delays caused as a result of custom clearance processes.

 

 

Further information on shipping fee can be obtained from DHL Express at dhl.com